Heathergate Thank You

Owner Feedback Questionnaire

This form allows you to share your thoughts and experiences across all areas of our park, including our reception, facilities, and team interactions. Your feedback helps us understand what we’re doing well and where we can improve to make your experience even better.

How would you rate the park?

1 = Poor, 5 = Excellent

Grass Cutting *
Hedges & Edges *
Gardens & Features *
Roads & Paths *
Street Lighting *
Refuse Disposal *
Park Security *
Cleanliness & Care *
Team Professionalism *
Communication *

How would you rate the reception?

1 = Poor, 5 = Excellent

Opening Hours *
Office Team *
Support & Assistance *
Friendliness & Welcome *
Telephone & Support *
Presentation & Cleanliness *
Effective Administration *
Knowledge *
Professionalism *

How would you rate our holiday home sales?

1 = Poor, 5 = Excellent

Communication/Offers *
Stock *
Pricing *
Administration & Documentation *
Move In Process *
Aftersales & Support *
Professionalism *

How would you rate the park management?

1 = Poor, 5 = Excellent

Communication *
Customer Care *
Smart, Presentable, Appropriate *
Repairs & Safety Testing *
Resolving Issues *
Maintaining Park Rules *
Parties & Social events *
Health & Safety Oversight *
Crisis Management *

How would you rate the leisure facilities?

1 = Poor, 5 = Excellent

Opening Hours *
Communication *
Décor / Environment *
Speed of Service *
Value for money *
Cleanliness & Hygiene *
Customer Service *
Friendliness & Helpfulness of the Team *
Quality and Cleanliness of the Changing Rooms *
Overall Cleanliness of the facilities *
Overall Quality of Leisure Facilities *
Overall Enjoyment of the Leisure Facilities *

How would you rate the pool, gym & spa?

1 = Poor, 5 = Excellent

Opening Hours *
Cleanliness *
Range of facilities *
Repairs/Availability *

How would you rate the following?

1 = Poor, 5 = Excellent

Overall Experience *