Arrival & Departure Times
Check in time:- Pitches are available from 12.00pm and must be vacated by 12.00pm. Caravans are available from 4pm and are to be vacated by 10.00am. Cocoons are available from 2pm and are to be vacated by 12.00pm. The caravan/pitch should be left clean and ready for incoming guests. If you are likely to arrive after 5.00pm it is essential that you telephone the park in advance of your arrival so that we can make arrangements for you.
Payment for your Holiday
Your pitch will be secured with a £10.00 non-refundable deposit and your caravan will be secured with a £25.00 non-refundable deposit. There is also a £50.00 refundable deposit which needs to be paid when settling the balance. This deposit will be refunded by cheque once the caravan has been checked on your departure.
Your booking must be paid at least 8 weeks prior to arrival. If the booking is made within 8 weeks of arrival, payment must be paid in full at the time of booking. Failure to pay the full cost of your holiday by the balance date may result in the cancellation of your holiday booking without any refund.
Use of your touring pitch/caravan holiday home
Only those people listed on the booking form may occupy and use the pitch/caravan allocated. If unauthorized persons occupy or use the pitch/caravan your booking will be terminated and no refund allowed. Touring pitches will not be held after 10pm on the day of your arrival unless prior arrangements have been made with the park.
For the convenience of our guests we reserve the right to terminate a booking without compensation or refund where the unreasonable behaviour of the persons named on the booking or their guests might impair the enjoyment, comfort or health of other guests.
Safety and Insurance
All vehicles and caravans must be appropriately insured and certified in accordance with the road traffic act and current legislation.
Please bring your receipt with you. If your booking is a late one and you do not receive a receipt, please bring with you some form of identification.
If you change your booking
Nostell Priory Holiday Park reserves the right to charge an administration fee of £5.00 for any booking alteration.
If you cancel your booking
If you cancel your booking the following charges will be applied:-
LENGTH OF TIME CANCELLATION CHARGE
8 weeks or more £10 deposit
6 weeks to 8 weeks 30% of total cost of holiday
4 weeks to 6 weeks 40% of total cost of holiday
2 weeks to 4 weeks 50% of total cost of holiday
1 week to 2 weeks 90% of total cost of holiday
Less than 7 days 100% of total cost of holiday
Terms and Conditions for LONG STAY / SEASONAL
- Nothing in this agreement will reduce your statutory rights relating to faulty or mis-described goods. For further information about your
statutory rights contact your local authority Trading Standards Department or Citizens’ Advice Bureau.
- You are entitled to station the caravan on the Park for the season (All dates between the arrival date and the departure date as displayed
overleaf) and to occupy the caravan for holiday and recreational purposes during the season. Caravans must be removed from the park on
or before the contract end date and no caravans may remain between January 13th and February 15th in any year. We do not offer a winter
- Our obligations under this Agreement are as follows:
To keep the Park insured against third party claims to a minimum value of £2m per claim
To provide the Services to the pitch on which the Caravan is sited
To charge for utilities only in accordance with the requirements of the law.
- Your obligations under this Agreement are as follows:
To pay the tariff as agreed
To pay any non-domestic rates charged in respect of your caravan
To comply with the behaviour standards set out in clause 5 & on the first page of these terms and conditions
To use the caravan only during the season and not otherwise than for holiday and recreational purposes
To insure the caravan and all motor cars using the park (road traffic act applies as if you were on a public road)
To repair storm and any accidental damage which the caravan suffers during the season & keep it clean & in good repair.
To keep your pitch clear of “clutter” including storage, bikes, potted plants & other decorative items
To position your caravan correctly on its pitch, facing in the correct direction (doors must not open into a neighbour’s door)
To use small gas bottles as appropriate with a touring caravan (largest permitted size 19kg). Customers are responsible for ordering & the
delivery of gas bottles to their pitch..No deliveries to be made by ground staff.
External gas deliveries are not permitted
To only park one car per pitch and to refrain from driving or parking on grassed areas
- You agree to comply with the following behaviour standards:
Not to be a nuisance to other users of the park or to us or our staff
To act towards us and our staff in a reasonable, courteous and considerate manner
To supervise children so that they are not a nuisance or danger to themselves or others
Not to use the Caravan or the Park for any criminal or anti-social activity or to overcrowd the caravan
Not to carry or have at the caravan any firearm or weapon
Not to create any unreasonable noise or disturbance
To comply with the Park Rules (a copy of the Park Rules is attached to this agreement).
To present & operate your caravan as a holiday touring caravan and to ensure that it does NOT become or appear to become residential. i.e.
No wooden floors, 3 piece suites or big screen TVs etc.
All electrical facilities should be low wattage and no convector heaters are permitted. To turn off all appliances when not in use.
- You are not permitted to re-assign this agreement which means that the caravan may not be sold with any entitlement for it to be
stationed on the park. If the caravan is sold it must be removed from the park or the purchaser may personally arrange a new agreement
with us wherein the advertised tariff will apply. We reserve the right to refuse any booking application.
- This Agreement will come to an end in the following circumstances:
Because this Licence Agreement expires by passage of time or;
Because you have given us notice in writing to remove the Caravan or;
Because we have given you notice to terminate the Agreement because you are in breach of its terms and (in the case of a breach which you
can rectify such as failure to pay the tariff) you have not complied with written notice to remedy the breach. No refunds are due in the event
of a breach.
- Where you choose to end this agreement prior to arrival, cancellation charges will apply as published on our web site and in our touring
8b. Where you choose to end this agreement prior to its termination date, but after arrival, by serving us with written notice, this agreement
will deem to have been cancelled. You will incur a charge equal to 25% of the value of this agreement , further to which we will recalculate
your tariff based upon our published daily rate (which is significantly higher than the discounted seasonal rate) and where a refund is due it
will paid within 30 days by cheque. It is possible that a balance will be due from yourselves to Nostell Priory Holiday Park in some
circumstances & this should be paid before the caravan is removed from the park.
- Hiring is not permitted you are not entitled to hire out the caravan to third parties but must occupy it for your own use and that of your
immediate family only.
- Unless you give us another address we will write to you at the address given in the particulars. Personal mail must not be directed to the
park office, if received we will forward it to your home address as provided on this agreement.
The following rules have been specifically brought to our attention and we agree to abide by them:
Electrical items must be limited to low wattage touring equipment
Electric heaters in awnings are NOT permitted
It is not permitted for awnings to be equipped with wooden floors and domestic furniture etc, fold away camping furniture is
Pitches must be kept clear of decorations, potted plants and other paraphernalia that suggests residency
Noise must be kept to a minimum between 10pm and 7am & all music turned off
Floor mounted & disposable BBQ’s & open fires are not permitted.
Fireworks are not permitted.
Raised BBQs & chimaeras are only permitted with the express agreement of the Manager and must be attended by a responsible
A maximum of 2 dogs are permitted per caravan and must be kept on a lead at all times. Please ensure that you clean up after your pet. Dogs must never be permitted to roam or be left unattended in your caravan or awning. Dogs that bark consistently are
And owners will be asked to remove them from the park. Dangerous or aggressive dogs are not permitted.
Pop up tents, gazebos & visitors tents etc are not permitted permission for extra/visitor vehicles, etc should be obtained from the
office; charges will apply as per our published tariff.
Children are not permitted to play in the toilet facilities.
All vehicles should be taxed and insured and all caravans must be insured and a copy of policy provided to reception (Inc £1 million
Caravans must have 1: Smoke/Carbon Monoxide Alarm 2: Fire Extinguisher
Caravans must hold a gas test certificate a copy of which must be provided to the office
Washing lines & airers, are not permitted
External satellite dishes & TV aerials must not be fitted to electric hook up posts or other posts.
The speed limit on the park is 5mph & 15mph on the approach road.
Only one caravan is permitted on each pitch
In wet weather, cars should be parked on the car park. Visitor’s cars should always be parked on the car park.
Cars must NEVER be parked on empty caravan pitches
A courteous & respectful manner should always be adopted when meeting other park users and staff.
Post & Parcels must not be delivered to the park.
Pitches, caravans and awnings must be kept clean & tidy at all times.