Heathergate Thank You

Owner Feedback Questionnaire

This form allows you to share your thoughts and experiences across all areas of our park, including our reception, facilities, and team interactions. Your feedback helps us understand what we’re doing well and where we can improve to make your experience even better.

The Park

Grass Cutting *
Hedges & Edges *
Gardens & Features *
Roads & Paths *
Street Lighting *
Refuse Disposal *
Park Security *
Car Park Control *
Cleanliness & Care *
Team Professionalism *
Communication *

The Reception

Opening Hours *
Office Team *
Support & Assistance *
Friendliness & Welcome *
Telephone & Support *
Presentation & Cleanliness *
Effective Administration *
Knowledge *
Professionalism *

Caravan Sales

Communication/Offers *
Stock *
Pricing *
Administration & Documentation *
Move In Process *
Aftersales & Support *
Professionalism *

Park Management

Communication *
Customer Care *
Smart, Presentable, Appropriate *
Repairs & Safety Testing *
Resolving Issues *
Maintaining Park Rules *
Parties & Social events *
Health & Safety Oversight *
Crisis Management *

S Club

Opening Hours *
Communication *
Décor / Environment *
Food Menu / Variety *
Food Presentation *
Food Quality *
Drinks Variety *
Speed of Service *
Value for money *
Cleanliness & Hygiene *
Customer Service *
Welcome/Friendliness *
Entertainment *

Pool, Gym & Spa

Opening Hours *
Cleanliness *
Range of facilities *
Repairs/Availability *

General

Overall Experience *
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