Arrival & Departure Times
Check in time:- Pitches are available from 12.00pm and must be vacated by 11.00am. The pitch should be left clean and ready for incoming guests. If you are likely to arrive after 5.00pm it is essential that you telephone the park in advance of your arrival so that we can make arrangements for you.
Payment for your Holiday
Your pitch will be secure with a £20.00 non-refundable deposit and full balance payable 7 days before arrival.
Use of your touring pitch
Only those people listed on the booking form may occupy and use the pitch allocated. If unauthorized persons occupy or use the pitch your booking will be terminated and no refund allowed. Touring pitches will not be held after 10pm on the day of your arrival unless prior arrangements have been made with the park.
For the convenience of all our guests we reserve the right to terminate a booking without compensation or refund where the unreasonable behavior of the persons named on the booking or their guests might impair the enjoyment, comfort or health of other guests.
Safety and Insurance
All vehicles and caravans must be appropriately insured and certified in accordance with the road traffic act and current legislation.
Please bring with you your receipt. If your booking is a late one and you do not receive a receipt, please bring with you some form of identification.
Spring Willows Boutique Holiday Park reserves the right to charge an administration fee of no more than £5.00 of an alteration is made to your booking within 8 weeks of arrival.
If you cancel your booking
If you cancel your booking the following charges will be applied:-
LENGTH OF TIME CANCELLATION CHARGE
- 8 weeks or more £20 deposit
- 6 weeks to 8 weeks 30% of total cost of holiday
- 4 weeks to 6 weeks 40% of total cost of holiday
- 2 weeks to 4 weeks 50% of total cost of holiday
- 1 week to 2 weeks 90% of total cost of holiday
- Less than 7 days 100% of total cost of holiday